Terms & Conditions
1. Agreement to Terms
By accessing or using the website at www.lumeraresearch.com (the “Site”) and its associated services (the “Service”), you agree to be legally bound by these Terms of Use, as amended from time to time by Lumera Research, LLP (“Company”). Updates to these Terms will be posted on the Site. It is your responsibility to review them regularly. If you disagree with any part of the Terms, you must discontinue use of the Site and Service immediately. By continuing, you confirm that you are at least 18 years of age and have the legal authority to enter into this agreement.
2. Privacy and Account Security
The Company values your privacy. Its data practices are described in the Privacy Policy, which forms part of these Terms by reference. When creating an account, you must provide accurate information and safeguard your login credentials. You are solely responsible for all activity under your account. Report any unauthorized access immediately. The Company is not responsible for any loss from unauthorized access, though you may be held responsible for losses incurred by others.
3. Purchases and Licensing Terms
All purchases made through the Site are subject to the Company’s Purchase and Licensing Agreement, which outlines policies regarding ordering, returns, and licensing. This agreement is incorporated into these Terms and may be enforced solely at the discretion of the Company.
4. Cancellation and Termination Policy
a. Client Restrictions: You may not cancel or terminate this agreement once accepted, except where otherwise stated. You are still responsible for full payment, even if you stop using the services.
b. Permitted Termination: This restriction does not apply in cases of:
i. A material breach by the Company that remains unresolved after notice.
ii. Mutual agreement in writing to cancel.
c. Consequences of Breach: If you cancel improperly, the Company may seek compensation for full fees and any related damages.
d. Company Rights: The Company may terminate the agreement if you breach payment or other obligations.
e. Refund Policy: Due to the electronic format and nature of the information sold by Lumera Research, we are unable to accept returns once a product has been delivered. Refunds may be granted under exceptional circumstances, solely at the discretion of Lumera Research management.
Our reports consist of data and analysis provided in digital format. Because of this, refunds cannot be issued once a report has been dispatched. However, if any report is found to have missing or incomplete data, Lumera Research will offer complimentary customization to address those gaps.
5. Software Access and Usage
Any software made available through the Site is licensed, not sold. You are granted a limited, personal, non-commercial license for home use only. The Company retains all ownership and intellectual property rights. You may not sell, distribute, reverse-engineer, or alter the software. Use of Company trademarks or logos is not permitted without prior consent.
6. User Submissions and Content Rights
By uploading or sharing any content (“User Content”) via the Site or Service, you grant the Company and its affiliates a non-exclusive, royalty-free, perpetual, worldwide license to use that content. This includes the right to modify, reproduce, display, and distribute your content. You agree that the Company may associate your name with your content and that you have the rights or authority to submit it.
7. Intellectual Property Ownership
All Site content—including graphics, text, software, and trademarks—is the intellectual property of Lumera Research, LLP or its licensors. Nothing in these Terms grants you any rights to use this content without express permission. Usage is subject to the Company’s licensing terms.
8. Respecting Intellectual Property Laws
You agree to comply with intellectual property laws while using the Site or Service. You must not upload or distribute content that violates the rights of others. You are solely responsible for ensuring your actions and content are lawful and non-infringing.
9. Reporting Copyright Violations
To report suspected copyright infringement, submit a detailed notice to sales@lumeraresearch.com. Your notice must include:
• An authorized signature
• Identification of the copyrighted work
• A description of the infringing material
• Your contact information
• A statement of good faith belief
• A declaration of accuracy and authority
The Company will investigate and may remove infringing content or terminate repeat offenders.
10. Prohibited and Offensive Content
You may not upload or share content that:
(a) Is illegal, abusive, defamatory, obscene, or otherwise inappropriate
(b) Promotes criminal or harmful behavior
(c) Involves unauthorized advertising or solicitation
The Company reserves the right to remove such content and cooperate with law enforcement when required.
11. Violation Investigations and Enforcement
The Company reserves the right to suspend or terminate access to the Site or Service for any suspected violations of these Terms. It may investigate your use of the Site to respond to complaints or detect abuse. Such investigations may involve reviewing your account activity. Access may be revoked without notice if misconduct is found.
12. Disclaimer of Warranties
The Site and Service are provided “as is” without warranties of any kind. To the extent permitted by law, the Company disclaims all express or implied warranties, including merchantability, fitness for a particular purpose, and non-infringement. The Company does not guarantee uninterrupted, error-free performance.
13. Limitation of Liability
To the fullest extent allowed by law, the Company will not be liable for any indirect, incidental, or consequential damages—including lost profits or data—arising from your use of the Site or Service, regardless of the legal theory under which such damages are claimed.
14. Third-Party Websites and Content
The Site may link to or include content from third-party websites. The Company does not control or endorse this content and is not responsible for its accuracy, legality, or reliability. These Terms apply to your use of any third-party content unless otherwise stated.
15. Restricted Activities and Security Violations
You may not:
(a) Access unauthorized data or accounts
(b) Probe or test the Site’s security
(c) Disrupt the Site through attacks, spamming, or viruses
(d) Conduct automated data collection without permission
(e) Send unsolicited promotional content
(f) Tamper with communications or headers
(g) Reverse-engineer or alter the Site’s source code
Violations may result in legal action and permanent loss of access.
16. Indemnification Obligations
You agree to take full legal responsibility for your actions while using the Site. This includes a commitment to defend, indemnify, and hold harmless Lumera Research, LLP, its affiliates, officers, directors, employees, agents, consultants, and representatives from any third-party claims, damages, losses, liabilities, or expenses (including reasonable legal fees) resulting from:
• Your access to or use of the Site or Services
• Your violation of these Terms
• Any infringement by you, or someone using your account, of intellectual property or other rights of a person or entity
To the fullest extent permitted by law, you agree to cooperate with the Company in defending any such claim. The Company will provide prompt notice and reasonable assistance (at your cost) in your defense. Lumera Research disclaims liability for any losses stemming from reliance on its information to the extent allowed by law. This indemnity obligation will survive termination of this agreement and your use of the Services.
17. Governing Law and Jurisdiction
These Terms shall be governed by and interpreted in accordance with the laws of India and the State of Maharashtra, without reference to its conflict of law principles. By accessing or using the Site, you agree to submit to the exclusive jurisdiction of the courts located in Nashik, Maharashtra, India for the resolution of any disputes arising out of or related to these Terms or your use of the Site or Services.
18. Severability and Waiver
If any part of these Terms is found by a court to be invalid or unenforceable, the rest will remain fully valid and enforceable. A failure by either party to enforce any right or provision under these Terms does not constitute a waiver of that or any other right or provision. All waivers must be in writing and signed by an authorized representative.
19. Use Within Maharashtra
This Site is operated by Lumera Research, LLP from within the State of Maharashtra, India. The Company makes no representations that the Site, Services, or content are appropriate or available for use in locations outside Maharashtra. Accessing the Site from other jurisdictions does not imply that the Company intends to conduct business or avail itself of jurisdiction in those regions.
20. Updates and Revisions to Terms
Lumera Research reserves the right to change these Terms of Use at any time, without prior notice. This includes the ability to:
• Amend the Terms
• Modify or update the Site or Services
• Discontinue the Site or Services altogether
All changes become effective immediately upon being posted to the Site. It is your responsibility to review the Terms regularly. Continued use of the Site after changes are posted constitutes your acceptance of the revised Terms. These Terms represent the entire agreement between you and the Company concerning the subject matter hereof.
21. Legal Disclaimer – Website Content
The information provided on this website is made available in good faith and is intended for general informational purposes only. It does not constitute legal, financial, or professional advice, and should not be relied upon as such. No representation, warranty, or guarantee, whether express or implied, is given as to the accuracy, completeness, or suitability of the information contained herein. Users are strongly advised to seek independent professional or specialist advice before acting or refraining from action based on any content available on this website.
This website may also include content, including advertisements or opinions, submitted by third parties. Any views or opinions expressed therein (whether expressly stated or implied) are those of the individual authors and do not necessarily reflect the views of Lumera Research LLP or its affiliated entities.
22. User Acknowledgement
BY ACCESSING OR USING THE SITE OR SERVICES, YOU CONFIRM THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE LEGALLY BOUND BY THESE TERMS OF USE.