Overview:

The global Automation Center of Excellence (COE) market is projected to attain a valuation of USD 13.2 billion by 2025. The sector is anticipated to demonstrate substantial expansion, forecasting a compelling CAGR of 41.7% throughout the assessment period. By 2035, the market is expected to achieve a noteworthy value of USD 24.5 billion.

During 2024, the market for Automation COEs experienced significant growth. This upward trend was largely fueled by businesses increasingly adopting structured automation strategies, particularly within large corporations. Key sectors like banking, healthcare, and manufacturing were prominent investors, concentrating on augmenting their automation capabilities with a focus on scalability, robust governance, and integrating artificial intelligence.

Moreover, the year saw escalating interest in hyperautomation, which integrates various technologies such as robotic process automation, artificial intelligence, and process mining to enhance business processes. However, challenges persisted, including shortages of skilled professionals, difficulties with system integration, and resistance to organizational change. North America held a dominant position in the regional market, while the Asia-Pacific area was the fastest-growing segment, benefiting from more accessible automation solutions.

Looking forward to 2025, insights into the market indicate increasing participation from mid-sized companies and a greater embrace of cloud-based automation platforms. Market participants are likely to prioritize establishing uniform governance frameworks for automation and broadening COE initiatives across different business units. The influence of AI-powered automation and the emergence of generative AI within workflows are also expected to significantly shape future COE approaches, pointing towards continued evolution and strategic realignment in the market.

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